
To report a duplicate location on Google Maps: The report feature takes some time, and may even require several attempts to get the listing removed. You can request ownership using the steps above, once claimed, delete it, or if that’s not possible, report the listing as a duplicate. What if you can’t claim the duplicate listing? Click “Delete this listing.” See Google’s step-by-step here.Click on the location you want to remove.In your “Account summary,” click Duplicate locations.Sign in to your Business Profile Manager.Google will alert you of the duplicate once you have more than one listing in your account. If you can claim the duplicate, do so.But, if you do find yourself in this predicament, follow these steps to try to clean up your listings. Data confusion is something you want to avoid as it can impact your rankings.Ĭleaning up duplicate listings can be time-consuming and a real headache, which is why we never recommend creating a new listing without trying to reclaim it first (see above). You want to make sure there is no confusion about which listing is the correct one. Sometimes Google listings can be created because of a slightly different address or business name. What if you found duplicate listings of your business? See Google’s step-by-step on requesting ownership here. When your location appears to be owned by another account, you should have the option to “Request Ownership.” When you do this, Google will send an email to the current owner’s email on the account. However, it is worth the slight headache to get access back to the original account.ĭO NOT create a new account without trying to get access first! It happens and it can be a pain to reclaim your account. What if you found your business listing, it’s been verified, but you don’t have access? Maybe someone else claimed it years ago with an email account you no longer have access to. So, what does this look like in practice? If you have one business you are managing, now you can search for your business in Google, and as long as you are signed in to a Google account that manages that business profile you will see this along the top of your search result page: If you manage multiple locations or are an agency that manages locations for clients, you will still use the Business Profile Manager much the same, but will not be able to manage your business directly from the search results page.

The existing Google My Business web-based dashboard has been renamed “Business Profile Manager.” As of now, you will also be able to manage your business from here, but also from the search results page and maps. Instead of going to your backend dashboard to manage your account, you can manage your profile directly from the search or maps pages. What does this mean for business owners exactly? How you interact with your business profile will change. Google is migrating business profile management out of the Google My Business app and directly into Google Search and Google Maps. First off – Google my Business is now called Google Business Profile.
